Refund Policy

 

We want you to be 100% satisfied with your purchase!

Please contact us with any concerns and we will take care of all issues promply. Custom orders are not eligible for returns unless there is a problem with the item. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. To return an item to us, please email Returns@HangoutLighting.com for a return authorization.